Privacy Policy
Ansurogya Supermarket ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide when using our website at ansurogya.com.
1. Information We Collect
We may collect the following types of information:
- Order information: your name, phone number, delivery address, and items ordered when you place an order through our checkout or WhatsApp.
- Prime Membership application: name, phone number, email address, home address, and date of birth submitted via our membership form.
- Contact form submissions: name, email address, and your message.
- Technical data: browser type, device, IP address, and pages visited — collected automatically via standard web server logs.
2. How We Use Your Information
- To process and fulfil your orders and arrange delivery or collection.
- To contact you by phone or WhatsApp about your order status or delivery.
- To process and issue Ansurogya Prime membership cards.
- To respond to enquiries sent via the contact form.
- To improve our website and services based on aggregated, anonymous usage data.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. WhatsApp Communications
When you use the "Send Order via WhatsApp" or product WhatsApp buttons on our site, you are initiating a conversation via the WhatsApp platform. These messages are subject to WhatsApp's Privacy Policy in addition to ours. We will only use information shared via WhatsApp to fulfil your order or enquiry.
4. Data Storage and Security
Your shopping cart data is stored locally in your browser's localStorage and is never transmitted to our servers unless you complete a checkout. We take reasonable technical steps to protect information sent to us, but no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses localStorage (a browser storage technology similar to cookies) solely to maintain your shopping cart between page visits. We do not use tracking cookies or third-party advertising cookies. Google Fonts is loaded from Google's servers; please see Google's Privacy Policy for more information.
6. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data, where we have no legal obligation to retain it.
To exercise any of these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- 📞 Phone / WhatsApp: +233 24 987 8467
- ✉️ Email: info@ansurogya.com
- 📍 Address: Near Central Command, Kumasi, Ghana